We want you and your furry friend to be completely satisfied with your purchase of the Vascito Pet Organization Station. If for any reason you are not happy with your purchase, you may return the product within 30 days of the delivery date for a full refund or exchange.
To initiate a return, please follow these steps:
Contact our customer support team at returns@vascito.com to request a return authorization.
Pack the product securely in its original packaging, including all accessories and documentation that came with it.
Ship the package back to us using a reliable courier service of your choice. We recommend using a service that provides tracking information for your convenience.
Once we receive the returned item and verify its condition, we will process your refund or exchange within 7 a business days.
Please note the following conditions for returns:
The product must be in its original condition, undamaged, and with no signs of wear or use.
The returned item must include all original packaging, accessories, and documentation.
Shipping costs for returning the item will be the responsibility of the customer, unless the return is due to a manufacturing defect or our error.
Refunds will be issued in the original form of payment used for the purchase.
If you received the product as a gift, we can only issue the refund to the original purchaser.
We strive to provide the highest quality products and exceptional customer service. If you have any questions or concerns regarding your return, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.
Please note that this return policy applies only to purchases made directly from our official website. If you purchased the product from a third-party retailer, please refer to their return policy for further instructions.
Thank you for choosing the Vascito Pet Organization Station. We appreciate your trust in our product and look forward to assisting you with your return if necessary.
