Shipping will be calculated and charged at checkoutWe value our relationship with wholesalers and are committed to fostering a mutually beneficial partnership. This policy outlines the guidelines and expectations for wholesalers who purchase our products. Please read this policy carefully before engaging in any transactions with us.
1. Sales Channel Restrictions:
Wholesalers are authorized to sell our products exclusively through the following channels:
Their physical retail store
Their official website
Their official social media channels
Selling our products through other online marketplaces, third-party websites, or unauthorized resellers is strictly prohibited.
2. Minimum Advertised Price (MAP) Policy:
Wholesalers must adhere to the Manufacturer's Suggested Retail Price (MSRP) when advertising and selling our products. Pricing below the MSRP is not permitted, as it helps maintain a fair market for all our partners.
3. Defective Product Returns:
We understand that occasionally, defective products may be received by customers. Wholesalers are authorized to accept returns of defective products from customers, subject to the following conditions:
The customer should provide proof of purchase (receipt, order number, etc.).
Wholesalers are responsible for inspecting the returned product for defects.
Wholesalers should promptly communicate any issues with us.
4. Direct Returns to Us:
Whenever possible, we encourage customers to return defective products directly to us. This streamlines the return process and allows us to investigate the issue more efficiently.
5. Quality Assurance:
We pride ourselves on delivering high-quality products to our customers. If wholesalers encounter any concerns regarding product quality or packaging, please contact us immediately. We value your feedback and are committed to addressing any issues promptly.
6. Communication:
Open communication is essential for a successful partnership. If you have any questions, concerns, or need assistance, please don't hesitate to reach out to our wholesale support team. We're here to help.
7. Violation of Policy:
Failure to comply with this policy may result in consequences such as the termination of the wholesale relationship. We reserve the right to take appropriate actions to protect our brand and the integrity of our products.
Thank you for being a valued partner in promoting and distributing our products. We look forward to a productive and successful collaboration.
